Our business hours are Monday - Friday 10am - 4pm.
Note: In relation to dispatch and delivery when we refer to 'working day' this means Mon - Fri excluding bank holidays.
- UK Shipping Costs for orders over £20 the cost is £2.98 with insurance & tracking (Royal Mail Special Delivery) . Orders under £20 the cost is £4.95.
- International Flat-rate shipping £7.60 with tracking .
DISPATCH & SHIPPING GUIDANCE
Orders dispatched within 1 - 4 working days, unless stated otherwise. Delivery Time - One working Day. You should receive your order the NEXT DAY after dispatch. If you require your order sooner than this please contact us and we will try to help if we can. Tracked & Insured post (Royal Mail Special Delivery). Your package will need a signature upon delivery.
Standard Flat-rate Shipping (with insurance & tracking) allow 5 - 12 working days to receive your package. For some Countries we have express delivery options, please contact us and we will do our best to help if we can. We usually use Royal mail or Parcelforce for our International orders. Most of our packages will need a signature upon delivery.
We aim to dispatch orders within 1 - 4 working days, unless stated otherwise. If you require your order super quick or by a certain date please contact us and we will try to help if we can. Some items, for example, made to order items or custom orders will take longer and the dispatch time for these items will be stated within the item description (they will have a dispatch note). If there are any delays in sending your order we will let you know.
We try our best to meet the delivery timescales quoted but it's for guidance only and there may be a delay when we are very busy such as during a sale or Christmas. There will be no deliveries or collections during bank holidays.
It is YOUR responsibility to ensure that you have given us the full and correct shipping address with no omissions or errors. It is also your responsibility to ensure that someone is available to sign for the package. You will incur additional shipping and packaging costs if we need to resend your package.
Please note, that you will be responsible for any taxes in your country.
Shipping fees include handling and packing fees as well as postage costs so there will be no nasty surprises at Checkout!
Your items are carefully packaged and well-protected.